Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System: Ensuring every product meets international quality standards, providing you with peace of mind.
• Professional internal product and QC team: Our experts diligently ensure each piece of flooring is created with precision and care.
• Pre-inspection for all raw materials: Rigorous checks to ensure only the best materials are used, setting a strong foundation for quality.
• Mid-inspection during production from every process: Continual oversight guarantees that our flooring meets high benchmarks at every stage.
• Final inspection by CIQ's laboratory or ourselves: The last step in our quality assurance, ensuring impeccable standards.
• The customer's inspection is also acceptable: We welcome your inspection, reflecting our commitment to transparency and trust.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers: Your satisfaction is our priority, and we quickly respond to ensure any issue is resolved efficiently.
Advantage
Better Quality, Increasing your sales: Elevate your market presence with superior products that ensure customer loyalty and repeated business.
Our factory is committed to giving you the quality you deserve. Using ISO9001 standard & German Technology, we invested a lot in Research & Development. We have a fully equipped lab for quality testing: State-of-the-art facilities and advanced research drive innovation, ensuring our products stand out.
• ISO9001 Quality Control System
• Professional internal product and QC team: Pre-inspection for all raw materials, Mid-inspection during production, and Final inspection by CIQ or ourselves. Customer inspections are welcome. We are steadfast in our comprehensive quality control measures to assure excellence.
• Third Party Laboratory support: SGS, Intertek...: Independent verification from global leaders, enhancing our credibility.
• Efficient Claim Settlement: If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers within 5 working days: Prompt solutions for concerns ensure a seamless customer experience.
Better Service, Saving your cost
• Order Weekly Update: Stay informed with regular updates, ensuring transparency and a smooth transaction process.
• On-time delivery: We value your time and ensure timely deliveries to keep your projects on track.
• Free sample support: Experience our quality firsthand with complimentary samples that help you make the best choice.
• Free new products samples into container: Be the first to explore our latest innovations, adding value to your inventory.
• Make professional & Special Samples, displays according to customer's requirement: Tailored samples and displays showcase our commitment to personalized service.
• Develop products (design, size, surface and so on) based on customer's requirement: Customization at your fingertips, creating products that perfectly match your vision.
Better Team, Solving your worries
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team: Our team is dedicated to your success, providing expert knowledge and support.
• 10 Years Quality Control & Inspection Team: A decade of expertise ensuring quality that you can rely on.
• On-time Communication within 24 hours: Prompt responses and solutions to all your queries.
• Always keep Promise: Our steadfast commitment to integrity and reliability.
• Always ready to be your strong backing: Depend on us for unwavering support in every aspect of your business.
Excellent "quality and service" perfectly solve worries for "worldwide customers": Our dedication to excellence ensures peace of mind for customers across the globe.
Successful "cooperation and win-win" fully build a strong backing for "business partners": Together, we create mutual success and strengthen our business ties.
Richwood Laminate Flooring, Beyond Your Imagination! Discover the limitless possibilities and unmatched quality that elevate your space to new heights.
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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