Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Embrace excellence with our ISO9001 Quality Control System, ensuring every product meets the highest standards.
• Benefit from our skilled and professional internal product and Quality Control (QC) team.
• We conduct thorough pre-inspection of all raw materials to assure superior quality.
• Experience meticulous mid-inspection during every process of production to maintain quality consistency.
• Enjoy peace of mind with final inspections by CIQ's laboratory or our own experts.
• We welcome and accommodate customer inspections, ensuring transparency and trust.
• In the unlikely event of a claim, simply provide pictures and order information. We pledge to analyze the issue and collaborate with you to find a satisfactory resolution.
Advantage
Superior Quality, Boosting Your Sales
Our factory is devoted to delivering the exceptional quality you deserve. Adopting ISO9001 standards paired with German Technology, we've made significant investments in Research & Development, underpinned by a state-of-the-art lab for comprehensive quality testing.
• Depend on our ISO9001 Quality Control System for unwavering quality assurance.
• Our expert internal product and QC team ensures pre-inspection of all raw materials, comprehensive mid-inspection throughout production, and rigorous final inspection by CIQ's laboratory or our own specialists. Customer inspections are also welcomed for added reassurance.
• Access third-party laboratory support from renowned institutions like SGS and Intertek.
• Benefit from prompt and efficient claim settlements. In case of any issues, provide necessary details, and we promise to resolve them within 5 working days.
Superior Service, Reducing Your Costs
• Stay informed with our Weekly Order Updates.
• We guarantee on-time delivery to keep your operations smooth.
• Take advantage of our free sample support to ensure satisfaction before purchasing.
• Receive complimentary samples of new products with your container order.
• We create professional and specialized samples and displays tailored to your requirements.
• Collaborate with us to develop products, including design, size, and surface, based on your exact needs.
Outstanding Team, Alleviating Your Concerns
With a positive attitude, in-depth professional knowledge, timely communication, and responsible actions, we are always at your service! • Our Professional Product Technology Team is here for you.
• Rely on our experienced 10 Years Quality Control & Inspection Team.
• Enjoy prompt communication, guaranteed within 24 hours.
• We consistently keep our promises, providing reliability you can trust.
• Always ready to be your unwavering support.
Our exceptional 'quality and service' eliminate concerns for 'clients around the globe'.
Successful 'collaboration and win-win' strategies establish a formidable support system for 'business partners'!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
){kind=link}