Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Professional internal product and QC team
• Comprehensive pre-inspection for all raw materials ensures unmatched quality.
• Thorough mid-inspection during production at every process step.
• Rigorous final inspection performed by CIQ's laboratory or our experts.
• Customer-conducted inspections are welcomed and encouraged.
• In the rare event of claims, please provide pictures and order details. Our expert team will swiftly analyze and collaborate with you for the best solution.
Advantage
Superior Quality, Empowering Your Sales Growth
Our factory is passionately devoted to delivering the quality you truly deserve. Utilizing the ISO9001 standard paired with advanced German Technology, we've made significant investments in Research & Development. Our state-of-the-art lab is fully equipped for comprehensive quality testing.
• ISO9001 Quality Control System
• Professional internal product and QC team ensure pre-inspection for all raw materials. We carry out mid-inspection during every production process and conclude with a final inspection by CIQ's laboratory or our team. Customer inspections are also supported.
• Support from independent third-party laboratories: SGS, Intertek, and more.
• Efficient Claim Resolution: In the event of claims, simply provide product photos and order information. Our team will analyze the issue and deliver a comprehensive solution within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly updates on order status ensure transparency and peace of mind.
• Punctual delivery, keeping your schedules intact.
• Complimentary sample support to showcase quality.
• Include free samples of new products in every shipment.
• Expertly crafted professional & special samples, displays tailored to customer needs.
• Product development (design, size, surface, etc.) tailored to customer specifications.
Exceptional Team, Alleviating Your Concerns
Our team possesses a positive attitude, professional knowledge, timely communication, and responsible actions. We are always ready to support you! • Professional Product Technology Team
• A decade of expertise from our Quality Control & Inspection Team
• Prompt communication guaranteed within 24 hours
• Promises are always kept, ensuring trust and reliability
• Always prepared to be your unwavering support
Exceptional 'quality and service' seamlessly alleviate concerns for customers worldwide.
Prosperous 'cooperation and win-win' strategies build a formidable foundation for business partners!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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