Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our seasoned product and quality control team ensure excellence at every step.
• Rigorous pre-inspection of all raw materials to ensure superior quality.
• Comprehensive mid-production inspections across all processes for optimal quality.
• Thorough final inspection by CIQ's laboratory or our expert team for unmatched reliability.
• Customer inspections are welcomed, ensuring transparency and trust.
• In the event of claims, simply provide us with photos and order details. We pledge to analyze and resolve any issues collaboratively with our customers.
Advantage
Superior quality that boosts your sales and market presence.
Our factory is dedicated to delivering the quality you expect. Adhering to ISO9001 standards and harnessing German technology, we have made significant investments in Research & Development. Our state-of-the-art laboratory is fully equipped for thorough quality testing.
• Strict adherence to ISO9001 Quality Control System
• A comprehensive approach with pre-inspections of all raw materials, mid-production checks during every phase, and final inspections by CIQ's laboratory or our team, with customer inspections also embraced.
• Supported by third-party laboratories like SGS, Intertek, assuring independent quality verification.
• Efficient claim resolution: Simply provide photos and order details for analysis and resolution with customers within five working days.
Enhanced Service, Optimizing Your Costs
• Weekly updates on order progress, keeping you informed.
• Ensuring punctual delivery for your convenience.
• Complimentary sample support to help you make informed decisions.
• Complimentary new product samples included in your container, enhancing your options.
• Custom and special samples, as well as displays, crafted to meet your specific requirements.
• Development of products tailored to your needs in design, size, surface, and more.
A Dedicated Team, Easing Your Concerns
Our team is rooted in positivity, expertise, timely communication, and commitment. We are always available to support you! • Expert Product Technology Team
• Over a decade of experience in quality control and inspection excellence.
• Always prompt responses within 24 hours to address your queries.
• We stand by our promises, ensuring reliability.
• Ready to provide robust support as your trusted partner.
Exemplary "quality and service" that alleviates worries for "global customers";
Fruitful "cooperation and win-win" strategies that establish a solid foundation for "business allies"!
Richwood Laminate Flooring, Elevating Expectations and Surpassing Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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