Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Ensuring the highest standards, our ISO9001 Quality Control System meticulously oversees every production detail.
• Our highly skilled internal product and QC teams are dedicated to excellence.
• Every batch of raw materials undergoes thorough pre-inspection, ensuring uncompromised quality from the start.
• We conduct meticulous mid-inspections throughout each stage of production, safeguarding premium quality.
• Rigorous final inspections are conducted either by CIQ's laboratory or our adept professionals.
• We welcome customer inspections, ensuring transparency and trust in our processes.
• In the unlikely event of claims, simply provide images and order details. Our team will swiftly analyze the issue and collaborate with you for an optimal resolution.
Advantage
Superior Quality, Boosting Your Sales
At our factory, we pledge to deliver the exceptional quality you deserve. With adherence to ISO9001 standards and cutting-edge German Technology, we have heavily invested in R&D, and our state-of-the-art laboratory ensures rigorous quality testing.
• Adopting the ISO9001 Quality Control System for unmatched precision.
• Our dedicated internal product and QC teams conduct comprehensive pre-inspections on all raw materials, maintain mid-production vigilance, and ensure final inspections by CIQ's lab or in-house experts. Customer inspections are welcomed for added assurance.
• We offer third-party laboratory support, partnering with industry leaders like SGS and Intertek.
• Prompt and Efficient Claim Resolution: In the event of a claim, provide us with product images and order details. Our team will evaluate the issue and present a conclusive solution within just 5 working days.
Unrivaled Service, Reducing Your Costs
• Stay informed with our weekly order updates.
• We guarantee on-time delivery, every time.
• Complimentary sample support available.
• Enjoy free samples of new products with every container.
• We create bespoke, professional samples and displays tailored to your specific requirements.
• Innovate with us as we develop products to meet your design, size, and surface needs.
Outstanding Team, Easing Your Concerns
With a positive mindset, profound expertise, timely communication, and responsible actions, we are your reliable partner. • Our Professional Product Technology Team is at your service.
• A decade-strong Quality Control & Inspection Team ensuring impeccable standards.
• We promise timely communication, responding within 24 hours.
• We keep our promises, fostering trust and reliability.
• Always prepared to be your unwavering support.
Our superior 'quality and service' address the concerns of 'worldwide customers' with unmatched excellence.
Our successful 'cooperation and win-win' strategies establish a resilient foundation for 'business partners' everywhere!
Richwood Laminate Flooring, Surpassing Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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