Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Our expert internal product and QC team ensures top-notch quality.
• Comprehensive pre-inspection of all raw materials guarantees flawless input.
• Meticulous mid-inspection throughout every production stage ensures excellence.
• Rigorous final inspection by CIQ's lab or our in-house experts for peace of mind.
• Customer inspections are welcomed and encouraged for added assurance.
• In the unlikely event of a claim, simply provide product pictures and order information. Our team will thoroughly analyze and collaborate with you to devise a tailored solution.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to delivering unmatched quality. Adhering to ISO9001 standards and harnessing German Technology, we've made significant investments in R&D and maintain a state-of-the-art lab for quality testing.
• ISO9001 Quality Control System
• Comprehensive internal product and QC team: Pre-inspection for all raw materials, mid-inspection during every production process, and final inspection by CIQ's lab or our experts. Customer inspections are wholeheartedly supported.
• Supported by leading third-party laboratories like SGS and Intertek for utmost reliability.
• Efficient Claim Resolution: Should any claims arise, simply provide pictures and order details. We will analyze and resolve the issue collaboratively within 5 working days.
Exceptional Service, Maximizing Your Savings
• Receive weekly updates on your order status.
• Guaranteed on-time delivery for all your needs.
• Enjoy complimentary samples to experience our quality firsthand.
• Free new product samples included with your shipment.
• Tailor-made professional samples and displays crafted to your specifications.
• Custom product development in design, size, surface, and more, to meet your unique requirements.
Outstanding Team, Eliminating Your Concerns
With a positive attitude, deep expertise, prompt communication, and responsible actions, we are always at your service. • Expert Product Technology Team
• 10 Years of Excellence in Quality Control & Inspection
• Consistent, timely communication within 24 hours.
• We stand by our promises, always.
• Fully prepared to be your unwavering support.
Unparalleled 'quality and service' effectively alleviate worries for customers worldwide.
Fruitful 'cooperation and win-win' strategies lay a solid foundation for our business partners!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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