Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Assurance
• Upholding the ISO9001 Quality Control System
• Expertly managed internal product and QC team
• Rigorous pre-inspection of all raw materials
• Thorough mid-inspection during every production stage
• Comprehensive final inspection by CIQ's laboratory or our in-house team
• Inspections by our valued customers are also welcomed.
• In the event of claims, we require pictures of the affected products and order details. Our team will meticulously analyze the issue and collaborate with customers to devise a satisfactory resolution.
Competitive Edge
Superior Quality Boosting Your Sales
Our manufacturing plant is dedicated to delivering the exceptional quality you deserve. By adhering to ISO9001 standards and incorporating advanced German technology, we have made significant investments in Research & Development. Equipped with a state-of-the-art lab, we ensure rigorous quality testing.
• ISO9001 Quality Control System at its core
• Expert internal product and QC team overseeing pre-inspection of raw materials, mid-production inspections at every stage, and thorough final inspections by CIQ's laboratory or our team. Customer-conducted inspections are welcome.
• Backed by Third Party Laboratory support from SGS, Intertek, and more.
• Efficient Claim Resolution: If issues arise, we require images of the concerned products and order details. We promise to analyze the situation and provide a comprehensive solution in collaboration with customers within 5 business days.
Enhanced Service, Minimizing Your Expenses
• Weekly Order Updates
• Guaranteed On-time Delivery
• Complimentary sample support
• Free inclusion of new product samples in shipping containers
• Creation of professional & customized samples and displays tailored to customer specifications
• Product development tailored to customer specifications including design, size, and surface finishes
Superior Team, Alleviating Your Concerns
With a positive attitude, expertise, prompt communication, and a commitment to responsibility, we are always at your service! • Professional Product Technology Team
• Decade-long experience in Quality Control & Inspection Team
• Prompt Communication within 24 hours guaranteed
• Reliability in keeping our Promises
• Always prepared to be your strong and supportive ally
Outstanding "quality and service" that effectively dissipate worries for "worldwide customers".
Prosperous "cooperation and win-win" strategies that build a strong foundation for "business partners"!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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