Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• We adhere to the prestigious ISO9001 Quality Control System, ensuring excellence in every detail.
• Our dedicated professional internal product and QC team meticulously oversees quality management.
• We conduct thorough pre-inspections for all raw materials, setting a solid foundation for quality.
• Continuous mid-inspections during production at every step guarantee consistent excellence.
• Final inspections are conducted by CIQ's laboratory or our own, ensuring ultimate quality assurance.
• We welcome customer inspections, affirming our commitment to transparency and quality assurance.
• In the rare event of claims, simply provide pictures and order details. We'll swiftly analyze and collaborate on a solution.
Advantage
Experience superior quality that propels your sales to new heights.
Our factory is passionately devoted to delivering the highest quality standards you deserve. With ISO9001 standards and cutting-edge German Technology, we have made significant investments in Research & Development and house a state-of-the-art lab for rigorous quality testing.
• We are compliant with the ISO9001 Quality Control System, a testament to our commitment to excellence.
• Our expert internal product and QC team ensures pre-inspection of all raw materials, mid-inspection during production, and final inspection by CIQ's laboratory or our own. Customer inspections are gladly accommodated.
• Benefit from the support of leading Third-Party Laboratories such as SGS and Intertek.
• Our Efficient Claim Settlement process ensures that, upon receiving pictures and order details of claimed products, we analyze the issue and collaborate on a solution within 5 working days.
Better Service, Saving your cost
• Stay informed with our Weekly Order Updates, keeping you in the loop.
• Enjoy peace of mind with our commitment to On-time Delivery.
• Take advantage of our Free Sample Support to ensure complete satisfaction before purchase.
• We offer Free New Product Samples with every container, introducing you to the latest innovations.
• We create professional & special samples and displays tailored to your exact requirements.
• We are committed to developing products-design, size, and surface-based on your specifications.
Better Team, Solving your worries
With a positive attitude, profound professional knowledge, constant timely communication, and dedicated responsibility, we are always here for you! • Our Professional Product Technology Team is at your service.
• Our seasoned 10 Years Quality Control & Inspection Team ensures unparalleled quality standards.
• Count on us for timely communication, with responses guaranteed within 24 hours.
• We always keep our promise, ensuring reliability and trust.
• We are steadfastly ready to be your strong backing, providing unwavering support.
Exceptional 'quality and service' seamlessly resolve concerns for 'worldwide customers';
Prosperous 'cooperation and win-win' solidly builds a robust foundation for 'business partners'!
Richwood Laminate Flooring, Beyond Your Imagination!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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