Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System: Adhering to the stringent ISO9001 standards, we ensure that every stage of our production process is meticulously monitored to guarantee the utmost quality.
• Professional internal product and QC team: Our expert QC team is dedicated to upholding high standards, ensuring each product meets your expectations.
• Pre-inspection for all raw materials: We meticulously inspect all raw materials before production, ensuring only the finest components are used.
• Mid-inspection during production from every process: Continuous checks during production ensure consistent quality control at each stage.
• Final inspection by CIQ's laboratory or ourselves: Rigorous final inspections are conducted, either by CIQ's laboratory or our own experts, ensuring the highest standards are met.
• The customer's inspection is also acceptable: We welcome and accommodate customer inspections to assure trust and transparency.
• If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers: We stand by our products. In the rare event of an issue, simply provide us with images and order details. Our team will swiftly investigate and collaborate with you on a resolution.
Advantage
Better Quality, Increasing your sales
Our factory is committed to give you the quality you deserve. Using ISO9001 standard & German Technology, we invested a lot in Research & Development. We have a fully equipped lab for quality testing: Dedicated to excellence, our facility harnesses ISO9001 standards alongside cutting-edge German technology. Our robust R&D initiatives and state-of-the-art laboratory ensure superior quality testing.
• ISO9001 Quality Control System: A robust system ensuring top-tier quality in every product.
• Professional internal product and QC team Pre-inspection for all raw materials Mid-inspection during production from every process Final inspection by CIQ's laboratory or ourselves The customer's inspection is also acceptable: Our professional team provides comprehensive inspection from start to finish, ensuring impeccable quality throughout the process.
• Third Party Laboratory support: SGS, Intertek...: Our products are backed by trusted third-party laboratories like SGS and Intertek, ensuring quality and reliability.
• Efficient Claim Settlement: If claims happen, what we need are pictures of claimed products, order information. We will analyze the problem and work out a final solution with customers within 5 working days: We prioritize efficient claim settlements, resolving issues within just 5 working days upon receiving necessary documentation.
Better Service, Saving your cost
• Order Weekly Update: Stay informed with our weekly updates, ensuring you're always in the loop regarding your order status.
• On-time delivery: We guarantee punctual delivery, ensuring your products arrive as scheduled.
• Free sample support: Explore our offerings with complimentary samples, allowing you to experience our quality firsthand.
• Free new products samples into container: We provide complimentary samples of our latest products directly with your orders, enhancing your inventory.
• Make professional & Special Samples, displays according to customer's requirement: Tailored samples and displays crafted to meet your specific needs.
• Develop products (design, size, surface and so on) based on customer's requirement: Our team can develop customized products, ensuring they align perfectly with your specifications.
Better Team, Solving your worries
Positive attitude, professional knowledge, timely communication, responsible action. We are always here for you! • Professional Product Technology Team: Our team embodies professionalism and positivity, ready to assist you with expert knowledge and prompt communication.
• 10 Years Quality Control & Inspection Team: Benefit from a decade of experience in quality control and inspection, ensuring your peace of mind.
• On-time Communication within 24 hours: We guarantee timely responses within 24 hours, maintaining open lines of communication.
• Always keep Promise: We stand by our promises, ensuring you can trust our commitments.
• Always ready to be your strong backing: Count on us as your steadfast partner, always prepared to support your needs.
Excellent 'quality and service' perfectly solve worries for 'worldwide customers';: Our outstanding quality and service are crafted to alleviate any concerns for our global clientele.
Successful 'cooperation and win-win' fully build a strong backing for 'business partners'!: Through successful partnerships, we create enduring and mutually beneficial relationships with our business partners.
Richwood Laminate Flooring, Beyond Your Imagination!: Discover the extraordinary with Richwood Laminate Flooring, where quality and innovation transcend expectations.
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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