Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Professional internal product and QC team
• Pre-inspection for all raw materials
• Mid-inspection during production from every process
• Final inspection by CIQ's laboratory or ourselves
• The customer's inspection is also acceptable.
• In the unlikely event of claims, simply provide pictures and order details. We will swiftly analyze and collaborate with you to develop a satisfactory resolution.
Advantage
Superior Quality to Elevate Your Sales
Our factory is passionately dedicated to delivering unparalleled quality, backed by ISO9001 standards & cutting-edge German Technology. With substantial investments in Research & Development, our state-of-the-art laboratory ensures rigorous quality testing.
• ISO9001 Quality Control System
• Professional internal product and QC team ensuring pre-inspection for all raw materials, meticulous checks during each production phase, and a final inspection conducted by CIQ's laboratory or our experts. Customer inspections are warmly welcomed.
• Third Party Laboratory support from industry leaders like SGS and Intertek.
• Rapid and Efficient Claim Resolution: Should any issues arise, provide us with images and order information. We promise a comprehensive solution within 5 working days.
Exemplary Service to Optimize Your Costs
• Weekly Order Updates
• Punctual delivery every time
• Complimentary sample support
• Free samples of new products included in your container
• Tailored professional samples and displays crafted to meet your exact specifications
• Product development tailored to your specifications - design, size, surface, and more
Exceptional Team, Eliminating Your Concerns
With a positive attitude, professional expertise, and prompt communications, our dedicated team is always at your service! • Professional Product Technology Team
• 10 Years of Excellence in Quality Control & Inspection
• Prompt communications, guaranteed within 24 hours
• A steadfast promise to always deliver
• Ready and equipped to be your unwavering support
With unmatched "quality and service," we provide peace of mind for "worldwide customers."
Our successful "cooperation and win-win" strategy builds an unshakeable foundation for "business partners."
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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