Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• ISO9001 Quality Control System
• Professional internal product and QC team ensuring every detail is meticulously checked
• Thorough pre-inspection for all raw materials to maintain impeccable standards
• Comprehensive mid-inspection during production across every process
• Rigorous final inspection by CIQ's laboratory or our expert team
• Customer's own inspection is also welcomed.
• In case of any claims, simply provide pictures of the claimed products and order details. We will promptly analyze the issue and collaborate with you to find a satisfactory solution.
Advantage
Superior Quality, Boosting Your Sales
Our factory is dedicated to delivering the quality you deserve. Utilizing ISO9001 standards and cutting-edge German Technology, we have heavily invested in Research & Development, supported by our state-of-the-art quality testing laboratory.
• ISO9001 Quality Control System
• Expert internal product and QC team conducting pre-inspection for all raw materials, mid-inspection during every production process, and final inspection by CIQ's laboratory or our professionals. Customer inspections are also welcome.
• Third Party Laboratory support from SGS, Intertek, and more.
• Efficient Claim Settlement: If claims arise, just provide pictures of the products and order information. We commit to analyzing the problem and offering a final solution within 5 working days.
Exceptional Service, Reducing Your Costs
• Weekly Order Updates
• On-time delivery ensuring your schedule is met
• Complimentary sample support
• Free inclusion of new product samples in your container
• Creation of professional & special samples, displays per customer specifications
• Product development (design, size, surface, etc.) tailored to customer requirements
Elite Team, Addressing Your Concerns
With a positive attitude, professional knowledge, and timely communication, we are dedicated to taking responsible actions for you! • Expert Product Technology Team
• 10 Years of Expertise in Quality Control & Inspection
• Timely Communication within 24 hours
• Consistently Fulfilling Our Promises
• Always prepared to be your dependable support
Our excellent "quality and service" seamlessly resolve any concerns for our "worldwide customers";
Successful "cooperation and win-win" partnerships create a solid foundation for our "business partners"!
Richwood Laminate Flooring, Exceeding Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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