Product Description
| Technical Information |
| Feature |
Standard |
| Visual Defect(shade, Emboss, Gloss) |
Observing from 600mm distance |
No obvious visual defect |
| Wearlayer thickness |
EN429/ASTM F410 |
Pass |
| UV Coating |
BS3900 |
Quantity 8g/m2 |
| Thickness |
EN428 /ASTM F386 |
Pass |
| Size |
EN426 / ASTM F536 |
Pass |
| Curling |
EN434/ ASTM F2199 |
< 1.67mm |
| Dimensional Stability(80°C/6Hour) |
EN434 / ASTM F2199 |
< 0.2% |
| Delamination |
EN ISO 24345:2006 |
95 |
| Residual Indentation |
EN433 /ASTM F1914 |
< 8% |
| Smoke Density |
ASTM E662 |
< 450 |
| Chemical Resistant |
EN423 / ASTM F925 |
Pass |
| Abrasion Class |
EN660-2/ ASTM D3389 |
Pass |
Quality Guarantee
• Adherence to the ISO9001 Quality Control System, ensuring top-notch standards.
• A professional internal product and QC team dedicated to excellence.
• Thorough pre-inspection of all raw materials to ensure quality from the start.
• Detailed mid-inspection during production at every stage, ensuring consistency.
• Comprehensive final inspection conducted by CIQ's laboratory or our own experts, guaranteeing perfection.
• Customer inspections are welcome to ensure complete satisfaction.
• In the rare event of claims, please provide pictures and order details. We will analyze the situation and collaborate with customers to devise a comprehensive solution.
Advantage
Superior Quality, Boosting Your Sales
At our factory, we are dedicated to delivering the excellence you deserve. Utilizing ISO9001 standards alongside advanced German Technology, we have heavily invested in Research & Development. Our state-of-the-art laboratory for quality testing stands as a testament to our commitment.
• Adherence to the ISO9001 Quality Control System, maintaining high standards.
• Expert internal product and QC team offering Pre-inspection of raw materials, Mid-inspection during every production phase, and a Final inspection by CIQ's laboratory or our skilled personnel. Customer inspections are welcomed.
• Supported by reputable third-party laboratories like SGS and Intertek, among others.
• Swift and efficient claim resolution. In case of claims, simply provide pictures and order information. We will conduct an analysis to craft a definitive solution with customers within five working days.
Enhanced Service, Reducing Costs
• Weekly updates on orders to keep you informed.
• Guaranteed on-time delivery for every order.
• Complimentary sample support to ensure satisfaction.
• Free inclusion of new product samples with container shipments.
• Creation of professional and customized samples and displays as per customer requirements.
• Product development in terms of design, size, and surface tailored to customer needs.
Superior Team, Alleviating Your Concerns
With a positive attitude, expert knowledge, timely communication, and responsible actions, we are always at your service! • Professional Product Technology Team at your disposal.
• 10 years of experience in Quality Control & Inspection ensures reliability.
• Prompt communication guaranteed within 24 hours.
• Promises are always kept, ensuring trust and reliability.
• Ready to be your unwavering support and partner.
Our exceptional "quality and service" effectively address concerns for "global customers";
Achieving "successful cooperation and win-win" to establish a formidable support system for "business partners"!
Richwood Laminate Flooring, Surpassing Your Expectations!
FAQ
All about Company
Q: Are you manufacturer or trading company?
A: 100% manufacturer (factory), welcome to visit us.
Q: How long does your factory in business?
A: Our factory is new, only 2years till now. But our team is not new: our owner has more than 10 years experience in flooring field, our quality control guy and production team have been involved in production and quality since the birth of SPC flooring. And we already shipped more than 50containers until now.
Q: Where is your company? May I visit it?
A: Our Company is located in Changzhou city which near Shanghai. It will take 3.5hours from Pudong airport (PVG shanghai), or take 1.5 hour by fast train.
Always welcome to visit us.
Q: What is your major market? Which countries your company sells products to?
A: Actually our major market is America. But we always welcome customers from all over the world.
Because our factory is brand new, so now we only export to America, Canada, Brazil and Korea now. But we have confidence that we will ship our products to other countries soon.
Q: What's your payment term?
A: 30% TT in advance, 70% TT at sight based on copy of bill of lading
Q: Does your company accept third party inspection?
A: Yes, we accept third party inspection for products, like SGS, Intertek.
Q: If I want to be your agent in our market, what I should do?
A: First, always welcome to discuss agent thing with us. Just contact our sales team, then we can discuss details, for example: our support for you (free samples, free catalogue, attend show together and other items), our requirements for you (sales volume per month, how to promote our products and other details).
Q: Why should I choose your factory as my vendor?
A: Why not? As a professional SPC flooring factory, we have three points for you: Quality guarantee, Suitable price and good service. Contact us freely, you will know more about us.
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